Jul 30, 2025 - 01:50 AM
View all Click Flooring Questions & Answers
We’ve provided several answers to questions related to Click Flooring , see some other helpful Q&A related to this product.
Question: The price says both $5.99/sq ft and $125 for a box that covers 22 sq ft. Which is it?
Answer: If you take the current sale price of $5.49 times 22.8 sf, you get the $125.17, which is what it costs per box. It is priced by square foot as that's easier to understand than box pricing. But it can only be ordered in full boxes, so a person can know that, too, from this information.
Question: Can GBS Hardwood withstand 180 degrees under a range?
Answer: If the 180 degrees is directly over the wood, then no. But if it is inside the range and insulated, then yes.
Question: Can extra flooring be stored in a garage (in Minnesota where there are very large temperature fluctuations)?
Answer: No. It has to be stored in a temperature controlled environment.
Question: How long will the finish hold up under normal residential use? I'm looking for a product that will not need refinishing for many many many years.
Answer: There is a lifetime limited warranty for residential wear resistance - the wear layer or veneer layer will not wear through or peel off. Refer to the warranty below: https://www.greenbuildingsupply.com/c...
Question: Do you have solid hardwood (not engineered?)
Answer: We do not.
Question: Does this flooring require an underlayment? The flooring will be installed over new construction plywood subfloor with radiant heat below. Sound is not an issue as the space underneath is a garage.
Answer: An underlayment is not required if your floor is flat, smooth, level and protected from moisture. There are too many factors to give you more details. Please read page 7 of the installation guidelines for a more complete explanation: https://www.greenbuildingsupply.com/c...
Question: If the finish contains acrylic, how would this be biodegradable? Thank you
Answer: The GBS Waterproof Hardwood employs a UV cured Acrylic Urethane finish. It is not biodegradable. Usually by the time a floor has reached the end of its useful life, most of the finish has already worn off.If you prefer a floor with a 100% biodegradable finish, take a look at our Kahrs hardwood flooring as several collections such as Founders, Smaland and Texture.
Question: How is this waterproof? Does it have a coating that contains PFAS?
Answer: There are no PFAS in this product. Empowered by the patented Woodura surface technology, this new class of hardened wood flooring has 3 X the impact resistance of traditional hardwood due to the tough pro matt lacquer finish and the ultra-dense high-compression Compositek core. Together, these make for a dent and scratch-resistant surface that never needs sanding.Even the best waterproof flooring has seams between the planks where water can seep through and damage your subfloor. GBS Waterproof Hardwood utilizes Valinge's new leakproof 5G Dry floor locking system that ensures watertight joints. The 5G Dry system takes the worry out of swelling edge joints due to wet mopping, pet accidents, spills, and overflowing sinks and appliances.
Question: Do I need a cushion or padding layer under the installation?
Answer: It is recommended for noise reduction but is not required. Page 7 and 8 of the installation instructions goes into more detail.https://www.greenbuildingsupply.com/c...
Question: Can this be re-stained?
Answer: No, it cannot.
Question: are they treated with heat? and do they work over floor heating?
Answer: Per the Features and Benefits section on the product page, " Versatile - install above, at or below grade, or with electric or hydronic in floor radiant heat ".
Question: Do you sell stair treads? If not how would I match my stairs to this flooring?
Answer: No we do not. People use the flooring itself and cut it to fit and use for steps.
Question: Do you sell stair treads?
Answer: No we do not. People use the flooring itself and cut it to fit and use for steps.
Question: I'm looking for a non slippery floor. Is this safe for elderly to walk on?
Answer: It's best for you to order samples of it to see and feel in person. If anything gets wet , anything can be slippery. But, in general and not wet situations, you can feel the samples and judge from that.
Question: Can this flooring be installed in a herringbone pattern?
Answer: No, it cannot.
Question: Can this be installed in a herringbone pattern?
Answer: No, the existing click mechanism only allows for plank style to be installed.
Question: May I select the sample board colors that I'm interested in viewing or is it the colors show in the sample box?
Answer: We do not have an option at this time to select what will be in a sample box. They are all pre-packaged and set.
Question: Is this made with an hdf core?
Answer: Watching the video that is on the product page will help you understand the construction. https://www.youtube.com/watch?v=9ETE3...
Question: Do you have specs for VOCs in the GBS Waterproof Hardwood Click flooring?
Answer: When you go to the actual product page and not the samples page, it states, " Non-toxic and made with no added urea formaldehyde and zero VOC ".
Question: Can I see a picture of the stair piece?
Answer: There are no stair treads made for this product. If you use it on stairs, you just use the flooring planks and cut them to fit.
Question: When it says no added formaldehyde, does that mean that there is formaldehyde already in the product and they didn't add any extra?
Answer: With wood, bamboo, etc, nature has put naturally occurring formaldehyde into these wonderful things that grow in the earth's soil. But that formaldehyde is not harmful. Urea formaldehyde is the type that "toxic" companies add. There is no urea formaldehyde added to the flooring we sell or anything else we sell.
Question: What is the top coat on the veneer--a UV-Cured Acrylic matte Lacquer finish?
Answer: Empowered by the patented Woodura surface technology, this new class of hardened wood flooring has 3 X the impact resistance of traditional hardwood due to the tough pro matt lacquer finish and the ultra-dense high-compression Compositek core. Together, these make for a dent and scratch-resistant surface that never needs sanding.
Question: Can this product withstand freeze/thaw cycles in an unheated cabin? Will the attachments be brittle and break in the cold?
Answer: Waterproof Hardwood Click is only meant to be used in a temperature controlled environment. It would be best for you to use Marmoleum glue down tiles or sheet goods as those are most often used in unheated cabins and hold up best. They state that areas to receive material should be clean, fully enclosed and weather tight. The permanent HVAC should be fully operational and controlled and set at a minimum temperature 65 degrees F (18.3 degrees C). If this is not possible, the areas should be acclimated and controlled by means of temporary HVAC to the service level conditions expected during occupancy. The temperature and humidity should range from 75 degrees F ?� 10 degrees F (23.9 degrees C ?� 5.5 degrees C) with a 50% ?� 10% ambient relative humidity. These conditions must be established at least seven days prior to beginning the installation, maintained during the installation, and continued for at least seven days following the installation.https://www.greenbuildingsupply.com/A...
Question: What's the bottom layer? Is it ok for slab subfloor
Answer: Watching the youtube video we have on the product page will help you know how it's made/the layers. https://www.youtube.com/watch?v=9ETE3...Per the installation instructions, https://www.greenbuildingsupply.com/c... , " subfloor�?� Hardened wood floors can be installed on almost anytype of subfloor - for example, wooden or cementconcrete floors.�?� Make sure the subfloor is level, flat, dry, and clean.�?� Any unevenness in height greater than 1/16" over a lengthof 6 ft needs to be leveled - use patching or levelingcompound or ground/sand the area. "
Question: How long is the sample box coupon code good for?
Answer: It does not expire.
Question: The spec sheet states it is E1 for formaldehyde emissions. Is there an E 0 rating? The Compositek TM document states: "We created an alternative to HDF that has a higher surface density, 1/10 of the surface swelling and a much lower formaldehyde release compared to HDF." Does this mean that formaldehyde is added to make the Compositek TM in this wood flooring?
Answer: Yes, there is an E 0 rating it is 0.5% the E 1 rating is 1.0%. Which is the European standard for safe indoor use on furniture, Ect. The HDF does not have added urea Formaldehyde, there is natural occurring formaldehyde in the wood.
Question: Any issues with sun directly hitting flooring? Any issues with fading?
Answer: Yes, all natural products (hardwood, bamboo, cork, linoleum, wool carpet) fade in the sun. Use window shades or blinds or plant trees to help block UV rays.
Question: Can I use my steam vac on this floor?
Answer: Steam vacuums/mops are not recommended on this floor.
Question: Can I clean this floor with my steam vac?
Answer: They don't suggest you use a steam vac on it.
Question: How thick is the wear layer on this flooring?
Answer: .6mm or .02". Admittedly thin veneer, however the top coat is extremely tough and the substrate (high density fiberboard) is 3X stronger than a traditional wooden floor. Because this product is so unique, words can't do it justice. We recommend ordering our sustainable sample box and test for yourself.
Question: What are the maintenance and cleaning recommendations for GBS Waterproof Hardwood floor?
Answer: Instructions are posted on our website and contained here on page 14: https://www.greenbuildingsupply.com/c...
Question: Do you guys have 6.5" non toxic waterproof engineered hardwood floors?
Answer: This is nearly 6". But no, we do not have a wider one.
Question: Does this gbs waterproof woodura flooring contain aluminum?
Answer: No, it does not.
Question: What type of underlayment is appropriate for this flooring?
Answer: MP Global, QuietWalk Plus - without Antimicrobials
Question: Can this flooring be installed on stairs? Are any instructions provided on how to do this properly if so?
Answer: Yes it can but will need to be glued down.
Question: GBS Waterproof Hardwood Click Flooring: If this product is glued down, can it have a free-standing acrylic bathtub installed on top of the flooring?
Answer: Yes. Once it is glued down there will be virtually no expansion or contraction of the flooring. Therefore, the weight of the tub will not be an issue.
Question: Does the pro matt lacquer finish contain isocyanates?
Answer: No, it does not.
Question: Are there PFAS chemicals in this product?
Answer: No there are not.
Question: Are there any locations/showrooms to be able to see your products near Dallas, Tx?
Answer: We have one brick-and-mortar retail location (in Fairfield, Iowa). You may rent the sample box from us online to see the colors in person.
Question: Is this product available in maple?
Answer: This is only available in Oak.
Question: Is this flooring suitable to slightly uneven floors?
Answer: Per the installation guide, https://www.greenbuildingsupply.com/c... , on page 7 it states, "Any unevenness in height greater than 1/16" over a length of 6 ft needs to be leveled - use patching or leveling compound or ground/sand the area. "
Question: Can this be installed over concrete?
Answer: Per the installation guide for the product https://www.greenbuildingsupply.com/c... , " subfloor�?� Hardened wood floors can be installed on almost any type of subfloor - for example, wooden or cement concrete floors.�?� Make sure the subfloor is level, flat, dry, and clean.�?� Any unevenness in height greater than 1/16" over a length of 6 ft needs to be leveled - use patching or leveling compound or ground/sand the area.�?� Concrete or slab subfloors must have a maximum relative humidity (RH) of 80% RH at 68 degrees F. "And read further on the instructions for more.
Question: Can this be installed in a bathroom for flooring?
Answer: Yes. Please review the warranty for more details.https://www.greenbuildingsupply.com/c...
Question: Hi, can I use cork underlayment with the woodura floors? Due to it's hardness can it be comfortable walking? Or is it gonna feel like walking on LVp? Will it give the warmth of wood feel? What other underlayment required?
Answer: With so many questions, you would do better for yourself to call our knowledgeable ecoadvisors at 641-323-6111 for excellent help to all of those inquiries.
Question: I had a pipe break during a freeze and cork floating floor is warping, Can this product withstand a brief flood without warping?
Answer: The 5G Dry system prevents water from getting between the planks. Plus the core of this product is super dense and virtually impervious to water. That said, waterproof flooring is NOT flood proof flooring. If you have standing water from a burst pipe, that moisture can find its way past the floor and into your subfloor via other means.
Question: How do large dogs do on it?
Answer: If you have large dogs which equal weight and claws, first and foremost, know that no surface will hold up forever and scratch marks will show more and the best surface for that scenario is either concrete or porcelain tile. This new class of hardened wood flooring has 3 X the impact resistance of traditional hardwood due to the tough pro matt lacquer finish and the ultra-dense high-compression Compositek core and together these make for a dent and scratch-resistant surface that never needs sanding, but still there are no warranties for dogs/animal nails. We who love our animals just know scratching will happen with our large furry friends.
Question: Can kitchen cabinets and islands be installed on top of this flooring?
Answer: Because it is a floating floor, it's best to install up to the cabinets and island and not under them.
Question: Can this flooring be refinished?
Answer: Yes, it can be refinished but because the veneer layer is so thin, it cannot be sanded with a traditional flooring sander. You can recoat with our Vermont Natural Coatings PolyWhey Floor Finish or AFM Polyureseal BP. However, the finish that comes with the flooring is already extremely durable and under normal foot traffic may not need recoating for 7-10 years. When the floor shows signs of wear, simply do a light hand sanding with a dry wall screen and then apply two coats of poly. Feel free to call and discuss with our eco-advisors at that time.
View all GBS Waterproof Hardwood Click Flooring Questions & Answers
