Jul 18, 2025 - 11:45 AM
View all Bamboo Flooring Questions & Answers
We’ve provided several answers to questions related to Bamboo Flooring , see some other helpful Q&A related to this product.
Question: How much does a box of GBS Bamboo #122201 cover?
Answer: The GBS Bamboo Tongue and Groove Solid floor (nail, glue down) has 16.97 Square Feet per box.
Question: do you sell strand woven natural bamboo flooring?
Answer: Yes. The Wide Plank Solid T&G Strand is strand bamboo.
Question: Can this engineered bamboo flooring be refinished if needed?
Answer: Per the product page, "Long-lasting, quality-assured - lifetime construction warranty; 50-year residential warranty against finish wear-through, can be refinished two times. Follow the manufacturer's maintenance guide. "
Question: What is the width of this bamboo?
Answer: Each of those belongs to a different "family", so you'll need to go to the actual product page of the one(s) your interested in. Then, when you scroll to Specs toward the bottom of that product page, you will see the dimensions.
Question: Is this flooring recyclable or compostable at end of life?
Answer: Yes, bamboo flooring can typically be recycled or used for compost. However, Teragren does not currently have a cradle-to-cradle program. So you would need to find somewhere who would do it for you.
Question: Hi there. Do you ship to Nova, Scotia Canada?
Answer: We do not. Sorry about that.
Question: Can you mop this floor? How do you clean it? What cleaning products can you recommend?
Answer: Damp mop with minimal water. If dirt has been ground in, then use a cleaner such as WoodWise or Bona.
Question: what is the wear layer?
Answer: The wear layer is 3 mm.
Question: What is this Made of?
Answer: It is made out of strand Bamboo.
Question: what are the dimensions of the sample?
Answer: Those samples go to you directly from the manufacturer, so we are not quite sure. Usually 4x4" or greater.
Question: What kind of underlayment does it need?
Answer: We would recommend MP Global, QuietWalk Plus - without Antimicrobials.
Question: Can this Item be made shorter like 3 feet long Teragren, Synergy, Solid Wheat and narrow width?
Answer: None of the wood flooring we sell is that short. You can take a look at the Cinch Loc Marmoleum product. That comes in planks 12x36 nominally. But nothing narrow.
Question: waterproof?
Answer: No, it is not considered waterproof. These are the options called waterproof : https://www.greenbuildingsupply.com/All-Products/Waterproof-Flooring?&searc
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Question: Will bamboo flooring dent from table & chairs?
Answer: It is best to put some kind of floor protector (felt, slide pads, etc.) under legs of any kind on a hard surface floor.
Question: Is it possible to simply purchase a sample box?
Answer: You may call in to flat out purchase a sample box and not just rent it. Call 641-323-6111.
Question: Is the surface of the plank actually made of genuine bamboo veneer? Or is it a printed image?
Answer: It is genuine bamboo .
Question: how scratch resistant is bamboo? i have 2 big dogs. mastiffs
Answer: Dogs' toenails are one of the hardest things on floors as they're "sharp".?� Even if well cut and manicured, they are still sharp little objects going constantly over a floor.?� If you have smaller dogs, it'll be much easier on a floor than larger, heavier dogs.?� But in the end, dog nails are just rough on the floor and you will see marks and wear through time.?� About the only floor you won't see that on is porcelain tile or concrete. Strand bamboo is strong. But they're walking on the finish of it. So you will see marks. On any floor.
Question: Is it dog or cat friendly to run or walk on? Textured?
Answer: The strand bamboo is a smooth floor, not textured.
Question: Can it be installed in a dry climate?
Answer: Your question is a bit of a red flag. If you live in desert country, you can install any floor you want PROVIDED that you follow the instructions and keep the interior of your home within a range of temp and humidity that the floor can work within. This would be true of hardwood, marmoleum, and cork also.In the case of this specific floor, it does state in the installation instructions:"HVAC MUST BE RUNNING WITH A ROOM TEMPERATURE OF BETWEEN 60 degrees F TO 80 degrees F AND RELATIVE HUMIDITY OF BETWEEN 35 AND 55%, maintained and constant during installation process and throughout life of the floor."If your floor is commonly pushed outside of this happy zone with regard to temp and humidity, that could lead to cupping, cracking, squeaking and other failure.Installation Instructions: https://www.greenbuildingsupply.com/c...
Question: Can I float this floor instead of glue down or nail down?
Answer: The Specs section at the bottom of the page states, " Installation Click, Floating ". And follow the installation instructions : https://www.greenbuildingsupply.com/c...
Question: is it low voc?
Answer: Neotera is FloorScore-certified, which is one of the most rigorous air quality standards in the world. FloorScore ensures the quality of indoor air for schools and offices and meets stringent standards for 78 volatile organic compounds (VOCs).
Question: is it safe to use a steam mop to clean bamboo floors?
Answer: NO. Per the Installation and Maintenance Guide in the Downloads section on the right https://www.greenbuildingsupply.com/c..., it states on page 28, " don't Steam Mop Your Bamboo Floor: Please note that using a steam mop on your floors will void your warranty and may cause irreparable damage. For further reading please visit this page: http://flooring.about.com/od/floor-cl... "
Question: Do you have this same product available in the wide plank version in color wheat? I need to order a few more boxes.
Answer: We only have the 3.78 narrow plank, we don't have the 7.48 wide plank.
Question: Can I sample 2 colors?
Answer: With our GBS bamboo product, we are only doing sample box rentals, as of right now. Not individual samples.
Question: I'm curious about the slip resistance of the bamboo flooring. Does it have a slip resistance rating?
Answer: Slip Resistance- Coefficient of Friction: ASTM D2394 Average; Static 0.586; Sliding 0.59
Question: Do you have a flooring that has the look of marble?
Answer: The closest to any kind of stone look would be the Forbo Marmoleum flooring, which has a marbleized look, most readily apparent in the darker colors. Forbo Marmoleum also has a slate line (available as glue-down sheet, and in glue-down tile) which is more slate than marble, but has some great embossed texture that really gives the floor character.https://www.greenbuildingsupply.com/A...https://www.greenbuildingsupply.com/A...
Question: Will cork flooring stand up to use of a walker and/or cane?
Answer: Yes! Our cork flooring is durable enough to withstand a walker or cane. We push shipping carts across all day! We would recommend having rubber cap on the bottom of your walker feet, as sharp edges could still scratch and damage the floor.
Question: CAN THIS ITEM BE MADE IN 18 INCHES SO IT CAN BE INSTALLED IN HERRINGBONE PATTERN?
Answer: Sorry, it cannot be made to work in a herringbone pattern. However, we do offer a bamboo in a herringbone pattern in our GBS Strand Bamboo series:https://www.greenbuildingsupply.com/A...
Question: Does this product pass California's Prop 65?
Answer: Yes. And then some."Our GBS Strand Bamboo wood flooring is made with no added urea formaldehyde. Test results from Benchmark laboratories in Oregon indicate that our engineered bamboo emits less than .05ppm) as well as the European E0 standard (.07ppm). It is also FloorScore certified which gives you peace of mind that this product has been independently tested to comply with section 01350 of the California standard and will not off-gas hazardous air pollutants. Installing our GBS Strand Bamboo flooring will help you achieve a cleaner, purer indoor air quality." THAT SAID, sawdust is a prop 65 hazard. And because all bamboo and wood flooring creates dust which is an occupational hazard, one should avoid inhaling it or use a dusk mask or other safeguards for personal protection.
Question: We are converting a cargo trailer to a camper that will be parked outside in Montana. Will the floating bamboo flooring stand up to extreme hot and cold temperatures? If not, are there other flooring choices that would stand up to these conditions?
Answer: No, it won't. You will need to use the Forbo glue down flooring instead. When applying a glue down product (Forbo sheet goods or MCT/Modular glue down tiles) in an interior, non temperature controlled area, the areas to receive material should be clean, fully enclosed and weather tight. The permanent HVAC should be fully operational and controlled and set at a minimum temperature 65 degrees F (18.3 degrees C). If this is not possible, the areas should be acclimated and controlled by means of temporary HVAC to the service level conditions expected during occupancy. The temperature and humidity should range from 75 degrees F ?� 10 degrees F (23.9 degrees C ?� 5.5 degrees C) with a 50% ?� 10% ambient relative humidity. These conditions must be established at least seven days prior to beginning the installation, maintained during the installation, and continued for at least seven days following the installation. Then follow the product installation instructions.
Question: I'm intrigued by the possibilities of this floor. Are there room scenes to give a sense of scale? As this is not a click floor, can you cut the boards to be whatever length to do a customized chevron pattern? Is there precedent in mixing the two chevron floor panels together to add zig zag color patterns? Thank you for all you do, I am new here but absolutely love your website!
Answer: Thanks for your kind remarks.Each of the chevron pieces are 18" long and cannot be modified as doing so would remove the tongue or the groove making it difficult to attache to the adjacent piece. Mixing the colors, on the other hand, is certainly possible.
Question: How do these GBS bamboo products compare to the waterproof cork floor as far as ease of install? Can you use it in a wet kitchen or bathroom?
Answer: The waterproof cork flooring is made for DIYers and is very simple to install. It can be clicked together and floated over almost any clean, level, and secure subfloor. In areas of high moisture, such as laundry rooms, bathrooms, or kitchens, you would need to use our Taylor Resolute Adhesive to glue the panels down to the subfloor. The bamboo flooring has many specific installation instructions that will need to be precisely followed to ensure that the floor is installed correctly and is not damaged during the installation process (ie: 18-gauge Nail gun and cleats, 90-120 PSI, proper acclimation to room, regulating the room temperature and relative humidity). We encourage all installers to read through the installation guidelines thoroughly prior to beginning the installation process. https://www.greenbuildingsupply.com/c...Please feel free to give our EcoAdvisors a call with any additional questions you may have.
Question: I know, I know, weird question. But can I use this on the interior of my dog house? It is outdoors, but the roof is watertight and I would only be using it on the inside of the doghouse. Also, is it slick for dog paws to find purchase on?
Answer: No, the ambient moisture in the air would cause the product to fail. This product is rated for interior/climate-controlled areas only.
Question: I live in a far western suburb of Chicago. Do you have information on someone who would install bamboo flooring in that area?
Answer: In seeking out installers many customers have found this website useful: cfiinstallers.org.
Question: does the teragren synergy bamboo flooring come in the color java?
Answer: No.
Question: Hi,Per the description above, 'This floor CAN NOT be floated . Installation: nail or glue into any environment with 35-55% relative humidity'. I read this article below 'Is bamboo flooring safer than hardwood for a desert environment?' which suggests a floating installation for dry climates. - My Question; Does this mean this product would not be suited for Arizona where we have low humidity all year round, and could not float this product per the specs. We would have to glue it to the cement. Thank you for your help!
Answer: It depends on the specifics of what "low humidity" in your desert environment means.The warranty points out what happens if you install this specific flooring outside of that humidity range."Bamboo is a product of nature. As a natural material, it will expand and contract as it gains and loses moisture. Some gaps between the boards during low humidity seasons are normal and not considered a defect. Cupping and splitting are a reaction to either extreme dry or wet conditions and not related to a manufacturing defect.Allowing relative humidity levels to fall below 35% can result in structural damage to the floor such as large gaps, splits in the surface, distortion of the boards and structural failure. Humidity levels above 55% can result in surface warping and structural failure of the boards."On top of that, yes, whenever a manufacturer says not to do something (in this case do a floating installation), there is a generally a good reason for that.residential warranty guide: https://www.greenbuildingsupply.com/c...
Question: It says the flooring has a glueless self locking system for easy install but then says it requires glue or nail down? Do you have any that click together and don't require clue or nailing?
Answer: Sorry for the confusion. We were not talking about the Synergy Solid Collection. The entire context of the self-locking system was:"...This same product is also available in the Teragren Portfolio Collection with the Valinge-patented, glueless, self-locking system which allows the flooring to be quickly installed and floated on or above grade..."Unfortunately, the Teragren Portfolio Collection was recently discontinued and is no longer available. We will remove this reference to avoid further confusion.If you are interested in a Bamboo Floor that does have a floating/click installation option, check out EcoFusion: https://bit.ly/EcoFusionClickOnlyGBS If you'd like to see all of our click flooring, check out this link: https://bit.ly/EverythingClicksGBS
Question: Can this also be used for walls?
Answer: This is only warranted for use as flooring. Per the instructions, located on the product detail page under the downloads section, direct link below for your convenience.https://www.greenbuildingsupply.com/c...
Question: From which country is the bamboo sourced?
Answer: The bamboo is sourced from China.
Question: What Teragren has the lowest R value and would be best for radiant floor heating?
Answer: Teragren does not rate their floors according to R-values. Below are the approved products for radiant heat: Portfolio Naturals - Glue DownSynergy MPL - Glue DownCraftsman II - Glue DownSignature Collection - Glue DownWright Bamboo - Glue DownPlease read instructions carefully for more details.
Question: Hi I'm looking for a 94" t moulding for a bamboo floor Kruger is the color I'm looking for?
Answer: We offer Teragren moldings in 78" lengths only that coordinate with the Neoterra Kruger color. T moldings are $49.95 + 29 shipping + tax. Lead time is about 2-3 weeks. Please call 800-405-0222 to place your order.
Question: can this be used in a van conversion?
Answer: As a glue down floor? Sure.
Question: Do you produce for outside walls?
Answer: Teragren bamboo flooring is made for indoor applications only.
Question: Do you have to glue or nail this floor, or can you just click it?
Answer: This particular bamboo flooring has a tongue and groove and must be nailed or glued. Teragren as well as EcoFusion offers several other models that are drop and lock (i.e. click and floating).
Question: Can Teragren Neotera bamboo be installed as a floating floor?
Answer: Teragren Neotera is not approved, recommended or warranted for floating application.
Question: Could it be install over carpet?
Answer: No. Installing this over carpet would void the warranty. Your subfloor (wood or concrete) needs to be flat, clean and smooth. Further installation instructions can be read here : https://www.greenbuildingsupply.com/c...
Question: How does Neotera Warhol wear with pets?
Answer: Neotera is manufactured with a state-of-the-art Xcora technology - the very best in product engineering utilizing the "hot press" (vs. cold press) system for high hardness ratings, moisture control and stability. As a result, the Neotera series is 160% harder than red oak hardwood flooring, making it an ideal option for high-traffic areas. As for their recommendation around pets, the manufacturer says to keep nails well trimmed and paws free of dirt, gravel, grease, oil and other staining agents. Pet urine, xxxx and vomit should be cleaned up immediately as they can damage the floor.
Question: Can cushioning be installed under Neotera Warhol?
Answer: Installation recommendations say to nail or glue into any environment with 35-55% relative humidity. If you prefer an underlayment, you may use the MP Global QuietWalk Plus as it says it's self sealing tough polyethylene vapor barrier properties mean this can be used with floating, nail down and glue down flooring.
Question: is it scratch resistant?
Answer: Teragren Neotera collection is made with strand bamboo and a highly moisture and scratch resistant surface. Teragren's reputation for safe and sustainable products over the last two decades are based on their development of a abrasion resistant finish that holds up very well under most normal applications. All of their strand bamboo products can be used in high traffic environments such as restaurants and retail. We are currently using it in our own showroom and after 6 years it still looks almost brand new. We've even had two customers with ice-walking spikes walk all through our showroom during a cold winter, and much to our amazement did not create a single scratch! Having said that, we must always caution, that all floors can and will scratch. Should that happen, their finish is repairable.
Question: I have water damage on my engineered bamboo floor, and the planks are 3" wide by 7/16" thick, flat grain, amber or caramelized color. Is this older style available (anywhere) to replace just a portion of the flooring?
Answer: Traditional bamboo flooring in a flat grain is normally 3 3/4 x 5/8" thick. The Teragren Signature Naturals would work. We have never seen a 3" wide bamboo anywhere from any company in 20 years. If it does exist, we do not know where to find it. To fabricate a 3" dimension would require a professional carpenter re-working i.e. routing and planning a traditional plank to the exact dimensions that you need. That's your only hope but matching the color and grain pattern would also be a challenge.This is the main reason we ALWAYS recommend buying 10% more as an insurance policy for unfortunate situations like this. Please call 800-405-0222 if you have further questions.
Question: Hi, I have kitchen cabinets with a thin bamboo veneer finish, a small strip peeled off 4' x 3/4", I was wondering if you would be able to help me find a replacement strip? I have a photo if that can help. Thanks, Peter
Answer: It appears what you are looking for is a bamboo veneer edgebanding aka edge tape. We don't sell this but you can find this on line by searching for bamboo edge tape or edge banding.
View all Rental Samples Box - GBS Bamboo, Tongue & Groove Questions & Answers
