Customer Service |
|
Customer Service
Privacy Policy
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience; your information helps us to better respond to your individual needs
- To improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service; your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions; your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.
After a transaction, your private credit card information will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser — if you allow it — that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or providing services for you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other's rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging in and clicking on 'My Account' and selecting 'Edit Your Profile'.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website at http://www.greenbuildingsupply.com/Terms-Conditions
Your Consent
By using our site, you consent to our Privacy Policy.
Changes to our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 12/15/2011.
Contacting Us
If there are any questions regarding this Privacy Policy you may contact us using the information below.
Green Building Supply, LLC
508 N. 2nd St.
Fairfield, IA 52556-2472
USA
800-405-0222This policy is powered by Trust Guard, your PCI compliant scan authority.
